------------------------------------------------------------ - SimpleHelp Customised Email Templates ------------------------------------------------------------ The configuration/templates folder contains customised email templates. To customise email templates copy the directory structure from the 'templates' folder of your server install into here, and alter them appropriately. For example, to customise the Technician Login event template, do the following: 1) Copy the file: templates/technician/login.default to the configuration folder: configuration/templates/technician/login.default 2) Customise the file: configuration/templates/technician/login.default